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FREQUENTLY ASKED QUESTIONS

Everything you need to know before you order.

PDF, AI, EPS, PSD, PNG, and JPG. For best results, submit vector files (PDF, AI, EPS) or high-resolution rasters at 150 DPI minimum for banners and 300 DPI for stickers.
Most orders print and ship within 2-3 business days. Rush production is available at checkout for next-day printing.
We offer a free design check on every order — we'll verify resolution, bleed, and color before printing. Full design services are available for an additional fee. Contact us for a quote.
We use premium materials from 3M, Avery Dennison, and top-tier vinyl and banner suppliers. Our Epson S9170 prints with an 11-color eco-solvent ink set for maximum color accuracy and outdoor durability.
Yes! We ship to all 50 states via UPS and FedEx. Free shipping on orders over $150. Expedited shipping options available at checkout.
If your print doesn't match what you ordered due to our error, we'll reprint it or refund you. Since every order is custom-made, we can't accept returns for buyer's remorse. See our Shipping & Returns page for full details.
No minimums on banners, vinyl graphics, wraps, or wallpaper. Stickers have a minimum of 10 pieces.
Yes! We send a digital proof for approval before printing. Nothing goes to the printer until you say "go."
Our Epson S9170 uses an 11-color ink set that matches 99% of the Pantone Formula Guide. This is significantly better than standard 4-color CMYK printers used by most online shops.
Once your order ships, you'll receive an email with a tracking number. You can also check your order status on our Order Status page.

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